Privacy Policy

Effective Date: October 30, 2025

Introduction

This Privacy Policy explains how Trivexis Tech Ltd. (“Trivexis”, “we”, “us”, or “our”) collects,

uses, discloses and protects personal data when you visit or use our website

(www.trivexis.net), our platform, products, mobile applications and other online services

(collectively, the “Services”).

Controller & Contact

Trivexis Tech Ltd.

Level 1, Innovation One, DIFC, Dubai

Email: hello@trivexis.net | Phone: +971 56 5770997

For privacy matters or to exercise privacy rights contact: hello@trivexis.net.

1. Data We Collect

a. Data you provide directly — name, title, company, email address, telephone, billing and

payment details, profile information, comments/submissions, support messages, and other

information you enter into the Services.

b. Automatically collected data — IP address, device identifiers, browser type/version,

operating system, pages visited, referring/exit pages, UTM parameters, session and usage

data, cookies and similar technologies.

c. Derived / aggregated data — anonymized or pseudonymized usage metrics and

analytics.

d. Sensitive data — we do not intentionally collect special category personal data. If

voluntarily provided, we will handle it with appropriate safeguards.

2. Purposes for Processing & Legal Bases

We process personal data for the following rationales:

• Performance of a contract / to provide Services (accounts, subscriptions, billing,

performance).

• Legitimate interests (improving Services, security, fraud detection, analytics,

product development, business operations) — balanced against user rights.

• Consent — where required (e.g., marketing emails, certain cookie categories).

• Legal compliance — to comply with legal obligations, respond to legal requests,

and enforce our rights.(When required by law — e.g., GDPR — we will identify the legal basis at or before the point

of collection.)

3. Cookies & Tracking

We use cookies and similar technologies for operation, analytics, security, personalization

and marketing. You can manage cookie preferences via the cookie banner or your browser

settings. Third-party analytics or advertising vendors may set cookies; please see the “Third

Parties” section.

4. Third Parties & Sharing

We may share personal data with:

• Service providers (hosting, payment processors, analytics, CRM and marketing

platforms) who process data under contract.

• Affiliates for internal business purposes.

• Professional advisors & auditors.

• Business transfers (e.g., merger, acquisition) — subject to protections.

• Legal authorities when required by law, to protect rights, or in response to legal

process.

Sale of Personal Information — we do not sell personal data for money. Where local law

(e.g., CCPA/CPRA) uses broader definitions of “sale,” we will provide appropriate opt-out

mechanisms.

5. International Transfers

Personal data may be transferred to countries outside your jurisdiction. We will rely on

appropriate safeguards (adequacy decisions, standard contractual clauses, binding

corporate rules, or other lawful mechanisms) to protect data during transfers.

6. Retention

We retain personal data only as long as necessary for the purposes stated (to provide

Services, meet legal obligations, resolve disputes). Specific retention periods depend on the

type of data and applicable law (e.g., accounting records kept for statutory periods).

7. Data Security

We implement reasonable technical and organizational measures to protect personal data

(access controls, encryption where appropriate, secure development practices). No system

is 100% secure; where required by law we will notify affected individuals and authorities of

a personal data breach.

8. Your Rights (where applicable)

Depending on jurisdiction you may have the right to:

• Access or obtain a copy of personal data.

• Correct inaccuracies.

• Delete personal data (subject to legal exceptions).

• Restrict or object to processing.

• Receive a machine-readable copy (data portability).

• Withdraw consent (to the extent consent was relied upon).

To exercise rights: contact hello@trivexis.net. We will verify requests as required and

respond within legal deadlines.

9. Marketing & Opt-Out

You may opt out of marketing emails via the unsubscribe mechanism in communications or

by contacting info@trivexis.net. For CCPA/CPRA-style opt-outs (if applicable), we will

provide a clear web mechanism.

10. Children

The Services are not directed at minors. We do not knowingly collect personal data of

children under the age of 16. If we learn we have collected such data, we will delete it as

required by law.

11. Links to Third-Party Sites

Our Services may link to external sites. This Policy does not apply to third-party sites —

review those sites’ privacy notices.

12. Changes to This Policy

We may update this Policy. Material changes will be communicated via the Site or by email

to account holders. The “Effective Date” at the top reflects the latest update.

13. Contact

Trivexis Tech Ltd.

Level 1, Innovation One, DIFC, Dubai

Email: hello@trivexis.net | Phone: +971 56 5770997